N.B: Choose from one of the following forms, which will automatically load into the space below.

>> If you are having difficulty using any of the forms on this site, please email support@xsitedesigns.co.uk
 
 

General Information/Enquiries
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for all your pre-purchase questions that you want us to answer, whatever they may be

>> Click here to access the form

Sign-Up & Join The Revolution
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you are just one click away from either a new Website or our Unlimited Hosting offer

>> Click here for Web Plans info?
>> Click here for Hosting info?

Raise Support Ticket
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if you are already with us and are in need of assistance, then please use this form to raise a new support ticket

>> Click here to access the form

 

   
 

/// General Site Information & Terms Of Use

Our sites, www.xsitedesigns.co.uk and also www.webxsite.co.uk are domain trading platforms for "X-Site Designs".
We offer the same services at the same price from both domains, so please do not assume that one is different from the other.

/// Payments

All payments are taken through PayPal or where appropriate, WorldPay.  Alternatively, if you prefer, you can also set up a Standing Order to our account, with your reference as "yourdomain.co.uk", etc.  We will supply you with all the relevant account information after you have registered.  If your account falls into arrears, your domain will become parked (inactive) until your account is corrected, or in certain cases, settled in full.  If you purchase a website or hosting plan with us, the minimum term is either 12 or 24 months, as specified in your selection, and the full length of service must be served with us and fully paid for if you decide to cancel within this period or fail to make the required amount of repayments.  Your website will remain our property until your account is settled in full as or as "satisfied" and we will not release the domain for transfer until this time.  After your contract has ended, you are free to transfer away to a different hosting supplier, alternatively, we will continue to offer you our services at the current rate of supply, according to your requirements.

/// Web Data Protection

To provide services for you, we need to handle personal information about you. This is how we will look after that information.
When we ask you for personal information, we will ensure you know why we need it, protect it and make sure nobody has access to it who shouldn't.  We will record your information accurately and to its means and for what the purpose reflects, however, we would request that you update your information with us if there are any changes to your circumstances.

We will not use your information for any other purpose than required for internal processing, therefore, nor will we misuse or sell your information to any other company.  You have the right to request any information held about you by writing to us, should you feel that we have breeched our Privacy Statement.

 
 

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